Reach Out to Us

Need a hand? Our support team can help with account enquiries, deposits, withdrawals, technical issues or general feedback. Our authorised advisers and support centre are set up to assist UK customers quickly, and our organisation will handle requests with care. For account-related queries or if you need to set limits or self-exclude, please get in touch via secure channels; we will respond promptly and work with you in good favour. Payments or privacy queries go to the right team.

Department	Contact
Customer support	[email protected] / Live chat 24/7 / Email reply within 2 hours
General enquiries	[email protected] / Response within 24 hours on business days
Affiliate enquiries	[email protected] / Manager Mon-Fri 09:00-17:00
Phone	+44 20 7946 1827 (calls & SMS)
Working hours	Live chat 24/7; Email Mon-Fri 09:00-18:00

Contact Us by Email

For detailed enquiries, account issues or where you need to send documents, email is our preferred contact method: [email protected]. Please use a clear subject line and include up-to-date contact details and your account ID to avoid delays. Email lets us attach files and review documents securely, so we can respond thoroughly and keep a record of your request.

Submit Your Inquiry

Contact Patrick Spins support — use the form below and we’ll get back to you.

Name

<label for="email" style="font-size:13px;">Email</label><input id="email" name="email" type="email" required placeholder="[email protected]" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;"/><label for="message" style="font-size:13px;">Message</label><textarea id="message" name="message" required rows="5" placeholder="Write your question or issue here (include account ID if relevant)" style="padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;resize:vertical;"></textarea><button type="submit" style="padding:10px 12px;background:#1a8f3b;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button><div style="font-size:12px;color:#666;margin-top:6px;">Typical reply within one business day. For account or payment queries, include your account ID to help us assist faster.</div>

Response Time

Most support enquiries are answered within one business day. Simple questions via live chat are usually handled immediately, while email requests and document checks can take up to 24 hours. More complex cases, such as KYC reviews or payment investigations, may take longer depending on their nature; we will keep you updated by email as the case progresses.

Feedback

Your feedback matters to us. If you have suggestions, ideas or notice anything that could be improved, please tell us. We review every message carefully and use customer input to make the site easier to use, faster and fairer. Use live chat or email to share your thoughts and help shape future updates.